Core Services

Organizational Change Management (OCM)

Organizational change management (OCM) is a framework for managing the effect of new business processes, changes in organizational structure or cultural changes within an enterprise. Simply put, OCM addresses the people side of change management.

  1. Can your organization take a proactive approach to move to new levels of performance and service?
  2. Could your organization improve itself by taking advantage of or offering new technologies, training programs, or services?
  3. What can your organization do to make more informed decisions to meet the needs of important stakeholder groups?

Capabilities include:

  • Business Process Improvement
  • Change Management
  • Needs Assessments
  • Performance Management
  • Strategic & Tactical Planning
  • Workforce Development

We work with our clients to:

  • Decide on the data needed and how to collect it
  • Develop and execute learning or change solutions
  • Isolate performance improvement potential
  • Prepare and execute a project plan
  • Translate the data into usable information

Program and Project Management

Project management is the application of knowledge, skills and techniques to execute projects effectively and efficiently. It's a strategic competency for organizations, enabling them to tie project results to business goals - and thus, better compete in their markets.

  1. Are you looking for a provider who will adapt and react quickly to problems and quickly identify and implement resolutions?
  2. Do you want a provider who understands your business and training needs, and is creative in identifying solutions?
  3. Do you want a provider who will drive your project goals and objectives to successful completion?

Capabilities include:

  • Program Management Office (PMO) Support
  • Project Assessment and Process Analysis
  • Project Planning, Management and Monitoring
  • Project Recovery and Reporting
  • Resource Management
  • Risk Management

We help our clients:

  • Define education, training and outreach solutions, including development, deployment, and communication strategies.
  • Plan and schedule project deliverables, goals, milestones, manage the project budget, interface with project stakeholders/PMO to ensure quality standards are met.
  • Manage the deployment process, including executing the communication plan and managing the implementation and train-the-trainer activities.
  • Create strategies for risk mitigation and contingency planning.
  • Implement measurement and long-term maintenance strategies for post-deployment.
  • Recover challenged and unsuccessful projects back on track to meet your needs.

Training and Outreach Services

Administering training for a workforce is complex and time-consuming. We help you improve efficiency, control costs and automate processes involved in the administration of training. This could be on an ongoing basis or for a specific program.

  1. Are you looking for a trusted provider who will develop a master plan, checklists and timelines?
  2. Are you planning a training event in the near future?  How does this training impact the business?
  3. Do you want a provider who will maximize your money and not go over by even one penny?

Capabilities include:

  • eLearning Design & Development
  • Instructional Systems Design (ISD)
  • Learning Analytics (ROI & Metrics)
  • Learning Management Systems (LMS) Implementation
  • Learning Strategy Development & Implementation
  • Event & Meeting Management
  • Speaker Management & Acquisition
  • Training Administration & Management
  • Training Delivery & Outreach
  • Webinar / Webcast Management & Execution
  • Website Design & Development 

We help our clients:

  • Lead and oversee planning, budgeting and logistics for meetings, conferences, events, and workshops.
  • Provide moderating and facilitation support.
  • Consult with business leaders on site selection, audio visual capabilities, meeting setup and logistics.
  • Perform registration coordination and attendee management; we work with our partners and vendors on the creation and maintenance of websites, badges, confirmation letters, and reporting.
View a complete listing of our Service Offerings. pdf.png
To learn more about our capabilities, Contact Us today!

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